About Me

With extensive industry experience, Tina advises leaders in B2B companies, healthcare institutions, government bodies

 and NGOs on how to implement a customer / patient centric way of working that drives growth, enables faster decision making, and increases employee engagement.

Tina bridges the gap between strategy and hands-on execution, and between PowerPoint slides and real life. From own experience, Tina knows how to revitalize programs that have lost momentum, and how to engage employees who

may feel overwhelmed.

Besides advising, she also offers customer onboarding, deal & escalation support, and lifecycle management to turn your customers into partners.

An award-winning CX leader, Tina combines advisory work with keynote speaking, mentoring and trainings at university level.

INDUSTRY EXPERTISE

Healthcare, Medical Devices, MedTech, SaaS, Consumer Products, B2B.

FUNCTIONAL EXPERTISE

Transformation & organizational change, customer experience, customer service, performance management & incentives, learning & development,

employee experience, due diligence & post-merger integration, service

supply chain, data and business intelligence requirements definition,

supplier selection.